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Public Sector Informant : PSI - October
Public Sector Governance Conference:10 Leading change through vision, values and innovation Ready the path for strategic direction in the Public Sector This unique conference is dedicated to analysing social and economic climate changes and addressing the challenges and issues impacting governance in the Public Sector. companydirectors.com.au 00719_10 To register for this event contact Ana Tomaz t: 1300 764 633 or visit companydirectors.com.au/publicsector Vision: Gain insights on the practical approach to governance in a climate of reform Innovation: Find out how to balance creativity, innovation and risk Values: Learn how excellence in values and culture can achieve strategic outcomes Date: 13 October 2010 Venue:Hotel Realm, Canberra Sponsored by: Speakers include: Phil Charko, Canadian Public Sector Expert Katie Dean, Head of Macro, Australia, ANZ David Gilchrist, WA Deputy Auditor General David Marchant, CEO Australian Rail Track Corporation Paul McClintock, Chairman COAG Reform Council Tony Sherbon, Chief Executive, SA Health Andrea Staines, Director Q Rail and Allconnex Water & TRAINING DEVELOPMENT SOLUTIONSADVERTISING FEATURE 10-12581/1 Encouraging innovation in the public sector Innovation: Phil Butler from the Australian Institute of Directors. ONE of the real challenges faced by many organisations is the ability to establish an organ- isational culture that supports innovation. This can be an even greater challenge in the public sector, where agencies are in- creasingly risk averse. Such organisations do not have the luxury of balancing failure with success, and one high profile failure can ruin careers. Many would suggest that the impost of efficiency dividends have had the unintended effect of stifling innovation. The drive to eradicate waste can be a false efficiency; it also eliminates the 'good' waste involved in exper- imentation. With this inherent bias against risk and uncertainty, en- trenched practices and procedures and a cultural tend- ency to see radical ideas as disruptive, we can appreciate why the public sector finds ser- vice innovation so difficult. Methods that work backwards from outcomes rather than for- wards from existing policies, practices and institutions often generate a much wider range of potential options. Focusing on outcomes will also help leader- ship to clarify organisational needs and individual responsi- bilities for innovation. Around the world, the public sector is beginning to harness inter and intra-organisational networking. Many of these col- laborations often include ex- perts from other sectors, such as the not-for-profit and private sectors and also from other countries. Systematic innovation only comes about when leaders proactively adopt and support the appropriate culture, man- agement methods, processes and technologies to embed orig- inality in the fabric of their organisation. Focusing on outcomes will enable leadership to clarify or- ganisational needs and individ- ual responsibilities for inno- vation. Such leaders need to set the tone by promoting modernis- ation and explicitly encouraging and supporting innovators. The saying "culture cannot be taught, it can only be caught" speaks volumes, in that leaders of organisations must act in ways that encourage others to follow. In large organisations this includes all of those in leadership positions, who must portray a consistent view of what the strategy and the cul- ture of the organisation is about. This is an extract from an Insights Paper published by the Australian Institute of Company Directors. Innovation in the Public Sec- tor will be a key topic at the Public Sector Governance Con- ference to be held in Canberra on October 13, 2010. A host of international speakers togeth- er with governance experts from across the country will explore and debate a range of themes relating to the public sector. For more information, or for a full copy of the Insights Paper, phone Ana Tomaz on 6248 5954 or email atomaz@company directors.com.au 24 THE PUBLIC SECTOR INFORMANT [OCTOBER 2010]
PSI - September