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Public Sector Informant : PSI - October
For course outlines and registration forms go to www.learn4results.com.au or email firstname.lastname@example.org For enquiries, call 03 9889 5150. 10-11098/2 OCT NOV DEC Learn4Results Workshops Program Duration Dates Location Cost BUSINESS WRITING FOR THE PUBLIC SECTOR 1 DAY 13 OCT CANBERRA ESSENTIAL SKILLS FOR EAS & ADMINISTRATORS 1 DAY 14 OCT CANBERRA PRESENTING WITH CONFIDENCE 1 DAY 20 OCT CANBERRA PROJECT MANAGEMENT FUNDAMENTALS 1 DAY 21 OCT CANBERRA MINUTE TAKING WORKSHOP 1 DAY 10 NOV CANBERRA SELECTION CRITERIA & INTERVIEWS 1 DAY 11 NOV CANBERRA COACHING SKILLS FOR LEADERS 1 DAY 24 NOV CANBERRA EMOTIONAL INTELLIGENCE AT WORK 1 DAY 25 NOV CANBERRA MINUTE TAKING WORKSHOP 1 DAY 1 DEC CANBERRA BUSINESS WRITING FOR THE PUBLIC SECTOR 1 DAY 2 DEC CANBERRA THE NEW TEAM LEADER / SUPERVISOR 1 DAY 7 DEC CANBERRA MANAGING WORK/LIFE PRIORITIES 1 DAY 8 DEC CANBERRA MANAGING DIFFICULT CLIENTS & CUSTOMERS 1 DAY 9 DEC CANBERRA & TRAINING DEVELOPMENT SOLUTIONSADVERTISING FEATURE 10-12581/1 Training to make a difference Intricacies: Learn4Results value the knowledge and experience of participants and encourage their contribution. LEARN4RESULTS is managed by professionally qualified facilitators who understand the intricacies of training. The Learn4Results have a simple, but effective philosophy -- 'Training to Make a Difference.' Learn4Results value the knowledge and experience of participants and encourage their contribution. At the same time, their programs endeavour to chal- lenge and stretch every in- dividual.They also offer public training programs, and custo- mised in-house training programs. Featured Workshops Project Management Fundamentals-- October 21. Regardless of the size of the project or the organisation, the planning and co- ordination of a project requi- res a specific set of skills in managing time, money, peo- ple, and materials --- a skill set which differs from coordinat- ing these aspects in the oper- ational management of a business. Addressing Selection Cri- teria and Interviews -- Novem- ber 11. Public sector interviews are formal in structure and pro- cess. The questions are based almost solely on the selection criteria, and the purpose of the interview is to substan- tiate your responses to the selection criteria in your application. The style of ques- tions can vary from behavioural, scenario or be straightforward, such as, how would you deal with a particu- lar situation. Coaching Skills for Managers /Leaders -- Novem- ber 24. There is an increasing demand on managers at all levels to improve performance in the workplace. One of the most powerful ways for a manager to improve perform- ance is through coaching peo- ple on their team. Coaching is now viewed as a fundamental part of a manager's role. Emotional Intelligence at Work -- November 25 2010 This course will equip delegates with the skills and knowledge for the practical application of emotional intel- ligence in the workplace, including: self-awareness, self-management, social skills and relationship manage- ment. It will help people to understand themselves and others better, and will give an insight into how to build pro- ductive and professional relationships at work. Registration forms can be downloaded from the website www.learn4results.com.au For further course enquir- ies, phone Learn4Results on (03) 98895150. Keep your cool in the tough times Under pressure: Stay on top of your course or project. WHETHER you are studying a new training course or need to stay on top of the latest project at work, here are a few tips for studying and focusing when the pressure is on: Make the most of your ti- me--learn to prioritise your time so you are not left to complete assignments and exams at the last minute. Place study notes in places where you will actually read them, like the bathroom, kitchen, on the fridge or above the television. If a worry comes into your head, write it down in a note- book so you don't forget it and come back to it after you have finished studying. Create a routine and stick to it, allocate a certain amount of time to study in your routine and it will be easier not to break it. Exercise and take regular breaks. Avoid excess caffeine -- we all like the occasional caffeine hit to keep us going, but too much caffeine and it can have the opposite affect. Remember to reward your- self, because hard work deserves to be praised, even if the praise is coming from you. Talk to someone that you trust about your worries because it is good to vent about it and get off your chest. Make sure you eat a healthy diet and gets lots of sleep and rest, it is essential for keeping your mind alert. 20 THE PUBLIC SECTOR INFORMANT [OCTOBER 2010]
PSI - September